Shipping policy
ApneChoice delivers orders through third-party courier and delivery service providers.
Shipping charges are generally charged at the actual applicable rate offered by the courier service provider.
The final shipping charge may depend on:
- Delivery destination;
- Parcel weight;
- Parcel dimensions;
- Delivery zone;
- Courier service;
- Fuel or other applicable surcharges; and
- Other charges imposed by the courier.
Courier Shipping Rates:
[INSERT YOUR COURIER RATES HERE]
Shipping rates may be changed when courier companies revise their applicable charges.
Estimated delivery times may vary depending on:
- Customer location;
- Courier operations;
- Weather;
- Public holidays;
- Road conditions;
- Security conditions;
- Transportation disruptions;
- Order verification;
- Product availability;
- Customer availability; and
- Other circumstances outside ApneChoice's reasonable control.
Any delivery period displayed by ApneChoice is an estimate unless expressly stated as a guaranteed delivery period.
Once an order has been handed over to the courier, transportation and delivery are performed by the independent courier service.
ApneChoice will make reasonable efforts to assist customers with courier-related issues but cannot guarantee the internal operations, routes, schedules, or delivery times of an independent courier company.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information.
If delivery fails because of an incorrect or incomplete address, unavailable recipient, refusal to accept the parcel, failure to respond to courier calls, or repeated unsuccessful delivery attempts, additional courier charges may apply where imposed by the courier.
Where a customer refuses a legitimate Cash on Delivery parcel without a valid reason, or repeatedly places and refuses orders, ApneChoice may restrict future Cash on Delivery orders or require additional verification.
Customers should inspect the parcel upon delivery where reasonably possible.
If the product is damaged, defective, or materially different from the ordered product, the customer should contact ApneChoice within 24 hours of receiving the order and provide photographs and other relevant evidence.
Email: info.apnechoice@gmail.com
Phone: 0339-0007769